Revenue Assurance

Revenue assurance as a function is dominant in telecommunication industries. However the lessons learnt can be applied in any industry. What is revenue assurance? Revenue assurance is The activity is the use of data quality and process improvement methods that improve profits, revenues and cash flows without influencing demand. – Wikipedia How Internal audit can help an organization […]

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Value addition by internal audit

Definition of internal audit , IIA standards, professional organizations preaches internal audit to add value. Internal auditors claim that they always add value. Still organization demand value from internal auditors. What is that internal auditors are not doing to show organisation value added by them? is it a simple case of not measuring and not communicating the value added […]

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Role of Internal Audit

Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization’s operations. It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. – Definition of internal audit. I believe Internal audit has […]

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Audit clients categories

There are three categories of audit clients: Clients who accepts all recommendations Clients who do not accept any recommendations Clients who are balanced who evaluates each recommendations, debate the necessity and offer their own solutions. 1. Clients who accepts all recommendations: An Internal Auditor need to be very careful when he is working with clients who accepts […]

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Right to Audit – Clause

As part of Risk Management, organisation are becoming more forceful to have the Right of Audit Clause incorporated into their agreements with Customers, vendors, partners. Why it is important for organization to have the clause incorporated? A. Organization wants vendor to ensure that: No harm is being done to environment while providing goods and services […]

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Fraud in Loyalty program

Loyalty programs are the in thing and almost every organised retailer and large number of service providers runs the program. The intention behind running this program is to provide reasons (being discount, future benefits, exclusivity, part of a fraternity, community, etc) to customer to shop again and again. Besides the usual operational uncertainty regarding .. […]

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