Fraud in Loyalty program

Loyalty programs are the in thing and almost every organised retailer and large number of service providers runs the program. The intention behind running this program is to provide reasons (being discount, future benefits, exclusivity, part of a fraternity, community, etc) to customer to shop again and again. Besides the usual operational uncertainty regarding .. […]

Continue Reading

Inventory of contracts – Issues and solution

Inventory of contracts is often overlooked area which can give rise to risk to organization. A typical organization with decent size may have the following  departments: Sales Department Marketing Department Purchase Department Stores Department Human Resource Payroll Administration Commercial Accounts (This is a very simple list. MIS used by organization would give a clear picture) […]

Continue Reading

Revenue Assurance

Revenue Assurance is becoming a favorite subject of all Internal Audit Professionals. Revenue Assurance is made popular by telecommunication industry due to ever-increasing plans offered to consumers. Revenue Assurance, is being practiced in a different forms by companies for a long time: Lost Sales analysis Opportunity lost Delay in project execution Shipments without order Provision […]

Continue Reading